Asian Tigers Philippines Insurance package provides door-to-door coverage for your goods, and offers options for Mold & Mildew, Pairs & Sets, and Electrical and Mechanical Derangement coverage.
Asian Tigers Philippines Guide to Insuring your Household Goods
Insurance for your international or local move is important for your protection in the event of unforeseen occurrences such as vehicle accidents, mishandling in sea or airports, or other damage that may occur to your goods during transit. Asian Tigers Philippines is a moving company using experienced staff for all stages of your move, however, as unlikely as it may seem, accidents can happen. Adequate insurance coverage for your goods is important. Please do review this section accordingly.
The coverage offered by our Insurance is an “All-Risk” Marine insurance policy that covers every mode of transportation from your Philippines address to your new home. This policy also includes coverage for the first 60 days of professional storage at origin and/or destination, so you will only need to purchase an extension if you require storage over 60 days at either side.
This policy does not cover jewelry, currency, watches, coins or stamp collections or any negotiable instrument. It is standard for insurance policies to exclude coverage for mold and mildew damage, mechanical and electronic derangement (internal workings), or replacement of an entire set when only part of the set is damaged. However, Asian Tigers Philippines’ Insurance offers additional protection if you feel the need for the extra coverage.
Detailed Replacement Valued Inventory
Take time to prepare a detailed valued inventory of your household items. You may use the form given you by Asian Tigers Philippines or prepare your own inventory on your computer or separate forms. Remember to insure all the goods in your shipment. The quoted rate will not apply if you only insure the fragile or high value items
Value your possessions based on their approximate replacement value at your destination country. The ceramic garden stool you bought in Jakarta may be double the price to replace in New York or London.
Note: If you prepare your own inventory, you will still need to sign both the insurance application and your inventory. Mark on the application: “Per attached valued inventory” .
Optional Insurance
Major Electronic Items
Please include the brand name and model number with your description. Note that the internal workings of electronics are only covered in the event of physical damage to the item. For additional coverage for “Mechanical & Electrical Derangement”, please refer to the section on “Optional Coverage”, and the separate application form.
Rare Antiques and Artwork
For especially valuable single pieces, you should have a professional appraisal of the value for your records. Special packing and crating of such items will be arranged accordingly by Asian Tigers Philippines expert packers and carpenters.
Self-Packed Items
If you wish to pre-pack some items yourself, please leave the cartons open for our staff to check. This is important for both insurance and destination customs reasons. Labeling items “PBO” (packed by owner) limits or cancels your insurance on that item and invites extra inspections by customs officers.
Insurance Extension for Storage
Your goods will be automatically covered for the first 60 days while in storage at origin and/or destination provided your goods are stored in a professional moving warehouse approved by us. Should you need to store your goods for more than 60 days, you will need to apply for an insurance extension. An extension form will be provided with your policy. There will be a nominal monthly charge for insurance extension.
Take Photos
Although not necessary, you may wish to take photos of your household or video tape the contents for your own reference. This is especially suggested for expensive antiques or artwork.
Read the Insurance Policy Terms and Conditions
The above tips are not a replacement for reading your policy. If you have any questions about the ‘fine print’, please ask our Move Management Specialist.
Extended Insurance Coverage for your Household Goods
Mold & Mildew Coverage
The normal marine policy does not cover damage caused by mold & mildew (“atmospheric or climatic conditions”). As has a very humid climate, if you plan on storing your goods for any length of time, coverage for Mold & Mildew is recommended.
Mechanical & Electrical Derangement Coverage
The normal marine insurance policy only covers damages as a result of evident physical injury to electronic or mechanical items. If you wish coverage for malfunctions of the “internal workings” of your stereo, television, computer, washing machine, or similar items, “MED” coverage is recommended. All items must be proven to be in proper working order prior to packing. Please refer to the attached application for this coverage.
Pairs & Sets Coverage
The normal marine policy only covers for the value of the individual item damaged or lost and will not compensate for the total value of a set. Pairs & Sets coverage provides compensation to replace the whole set, should only part of the set be damaged and not repairable or replaceable. Label such items in your inventory as “Set” of “Pair”. (Should you be fully compensated for an entire set due to one or more damaged pieces, the insurance company would retain ownership of the remaining incomplete set.)
How to Make a Claim
Specifically:
1. In the event of loss or damage covered by the certificate of insurance you must report same in writing immediately to a) the Company and b) your destination agent or your mover but in no event later than 7 days from date of delivery or other event which may give rise to a claim.
2. DO NOT give a clean receipt for goods that are in doubtful condition, particularly if container or packing cases show external signs of damage at the time of delivery. You will otherwise jeopardize the Company’s rights of recovery and your claim may be reduced.
3. Write a letter to the air or ocean carrier (not the packer) who transported your shipment stating that there has been damage/loss and attach a copy of same to claim form. This must be done immediately to preserve the Company’s right against third parties.
4. Contact one of the Agents listed on your original policy for a survey. Should none be nearby, contact the nearest Lloyd’s Agent, but if neither is represented, then by some other recognized Insurance Authority. Request the representative to do a survey and issue certificate stating cause and extent of loss or damage. Carriers representative should be requested to attend survey. SURVEY FEE is CUSTOMARILY PAID BY CONSIGNEE (YOU AS THE OWNER) AND MAY BE INCLUDED IN ANY VALID CLAIM AGAINST THE COMPANY.
5. Container and contents should be preserved in the condition that they were received until the survey has been completed, unless further damage would result.
6. Obtain estimates for repair of damages and attach to the claim form.
7. Complete the claim form and follow the instructions printed on it. NO CLAIM WILL BE CONSIDERED PROPERLY REPRESENTED UNTIL THE COMPANY HAS RECEIVED THE COMPLETED FORM, SIGNED BY THE CLAIMANT, ACCOMPANIED BY THE REQUIRED DOCUMENTS AND INDICATING A DEMAND FOR A SPECIFIC AMOUNT OF MONEY.
8. It is a requirement of this insurance that you must forward all documents within 90 days from the date of delivery or the date on which the loss was discovered, whichever occurs first. If you are having difficulty in fulfilling this requirement you must write to the Company requesting an extension of time to file and your reason(s) for the same. The company will then consider such request.
9. Documents to be supplied by the Insured:
a. Original Insurance Certificate (photo-copy is unacceptable)
b. Bill of Lading or Airway bill
c. Survey Report (if required as per Instruction 3 above)
d. Repair Estimates (Instruction 4)
e. Packing list signed at destination
f. Correspondence transpiring between Insured and Shipping Company or other bailees as Instructions 1 and 2
g. The Claims Form of the Insurance Company.
